![]() Users who want to learn more about how to use Airtable can also sign up for webinars and training classes. The help center is set up by topic and has a search tool to make it easy for people to find what they need quickly. The help center for Airtable has a variety of articles and tutorials that cover everything from how to use the platform for the first time to more complicated features and integrations. Airtable vs Notion Knowledgebase & learning In the end, whether a user chooses Airtable or Notion for customer service may rest on their own needs and preferences. But Notion’s live chat feature might be better for users who need help right away, while Airtable’s support ticket system lets users see how their support requests are being handled over time. The support team for Notion usually replies within a few hours, and users can also see how their request for help is going.īoth Airtable and Notion have helpful customer service teams that can answer questions and help with problems. Users can get help from Notion’s support team by sending an email or using the live chat function. On the other hand, Notion has email and live chat for customer service. The help team usually gets back to users within 24 hours, and users can also see how their ticket is doing. Users can also send a support ticket to Airtable’s support team if they need help. Steep learning curve for complex databasesĮasy-to-use interface for basic functionalityĪirtable has a help center that has articles, lessons, and answers to questions that are often asked. ![]() Airtable vs Notion: Comparison Table Featureįree, Plus, Pro and Enterprise plans availableįree, Personal, Team, and Enterprise plans Small companies can sign up for the Team plan, which costs $8 per user per month and is billed once a year. There is a Personal plan that costs $4 per month and is great for one person. Notion is priced the same way as Airtable, with one free plan and three paid plans. If you want more advanced tools like Timeline view and Gantt charts, you’ll have to pay $20 per seat per month for the Pro plan, which is billed annually. The cheapest paid plan costs $12 per seat per month, billed annually, and comes with more integration and extension choices. Coda takes this approach to extreme claiming that “Document is an App”, Notion tries to do almost the same.There is one free plan for Airtable and three paid ones. Documents are becoming really rich with visual widgets, interactivity and subsections. Most new vendors rely on documents or spreadsheet to handle work. Coda gets Automation very seriously, Airtable less seriously and other vendors rely on Zapier (so far). No wonder work management software should keep up. Even in latest iOS release there are automation rules. Users are becoming more savvy and want to automate boring actions. Interestingly, the first implementation of UI Generalization appeared in Targetprocess in 2013. Old vendors try to keep up with this trend as well, see how Asana and JIRA added Timelines recently. All vendors try to generalize UI this way. ![]() ![]() There are various ways to see information: Tables, Lists, Timelines, Kanban Boards, etc. It means you can relatively easy use a tool to track Leads in simplistic CRM or User Stories in software development project. Everything is very fluid and you can define your own semantic. There are no specific entities like Tasks and Projects anymore. "The Next Wave of Work Management Software" ![]()
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